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Network security is important for any business, no matter how large or small, so it's vital you do everything you can to ensure that security is strong. The results of poor network security can be devastating. An information hack — even just one...
It’s common for business leaders to feel like they’re trapped in an endless lather-rinse-repeat cycle of launching and then trashing IT efforts. The business tries a new software platform or brings in a new IT service and within months the new...
Most businesses measure IT effectiveness in terms of system availability. In other words, you've historically judged whether IT was doing a good job by how much downtime they've had. The Six Sigma methodology, popularized by GE in the '90s and...
If I asked how much your IT support costs, you'd probably think about how much your IT vendor or internal IT department charges each month. But that's just a fraction of the real cost. For every hour your IT team spends turning the lights back...