Thriveon Blog

Managing Your Numbers: 3 Monthly IT Metrics to Measure

Most businesses measure IT effectiveness in terms of system availability. In other words, you've historically judged whether IT was doing a good job by how much downtime they've had. The Six Sigma methodology, popularized by GE in the '90s and...

Time, Upkeep, Multiple Vendors: The Hidden Costs of IT Support

If I asked how much your IT support costs, you'd probably think about how much your IT vendor or internal IT department charges each month. But that's just a fraction of the real cost. For every hour your IT team spends turning the lights back...

Why You Need Disaster Recovery Planning

Could Your Business Survive a Disaster?

Our hearts go out to all of the people affected by Hurricane Harvey in the gulf coast states. The images that we are seeing in the media are dramatic and we can only imagine what the people are going...

What is IT strategy?

IT strategy is a way to guide decision making about technology that unleashes benefits that ultimately help the company succeed. It is not a practice that should be confined to enterprise level companies although small and medium sized companies...