Outsource Technology and Keep Your Internal IT Guy

Sam Bloedow
ethernet cable and router

Your Business Has Had Internal IT Staff for a Long Time

Whether it’s a slow system, a bug that needs squashing, a website issue or a crash that results in unexpected downtime and data loss, your people are right there. Having someone you can go to when you need something fixed is nice, but business is growing, and your people are overworked.

Instead of working on innovative applications and revenue-generating projects, they fix things that break. Or they’re performing the most mundane and routine tasks day in and day out just to keep things secure and running smoothly. You fear that they are being pulled in too many directions and the reliability of your server, network, and applications, as well as the integrity of your data, are all at risk.

The knee-jerk solution to your problems might be to hire additional people, but that’s expensive. What you should consider is a way to outsource technology that utilizes IT automation and managed services to handle many of the monotonous tasks that free up your internal people to work on the projects that will help you grow.

Focus Primarily on Cost-Cutting and Revenue Increasing Projects

First, decide where the skills of your in-house personnel are best used. Whether it’s processes that help drive down costs or have the potential to raise revenue, evaluate the projects in the queue and rank them by what impacts the bottom line the most. Then, look at the day-to-day processes designed to keep things running securely and efficiently. What can be off-loaded from internal staff? Determine which tasks can be automated either through the cloud or managed services.

Download: IT for Manufacturing Case Study

Take to the Cloud

Some IT people fear the cloud spells the end to their job security, but the cloud can actually help them take on a more prominent contributing role in the company’s success. View the cloud as another tool that further eliminates the mundane yet necessary daily drudgery from their workday. Those working with the cloud will have more time to take on more meaningful cost-cutting or revenue-generating projects.

Use an IT Managed Service Provider

Using outsourced managed services not only alleviates the pressure on internal IT staff but also boosts productivity and gives your company a much-improved return on investment (ROI) on their technology investment. Outsourced IT gives your internal IT people access to a trusted advisor, a 24/7 help desk, remote monitoring and management tools, mobile device management tools and much better disaster recovery and business continuity solutions, and all without the overhead that comes with hiring more help.

Not all managed service providers provide the same services. All we need is 30 minutes to explore how you can power your business success with IT strategy and management services from Thriveon. Call 855-767-2571, or complete this form to schedule a meeting.

Schedule a Discovery Meeting

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