Outsource Technology and Keep Your Internal IT Staff

Your internal IT team has been the backbone of your company’s IT infrastructure for years. They tackle everything from slow systems and pesky bugs to website issues and unexpected crashes, ensuring minimal downtime and data loss. It’s comforting to have this on-site team ready to resolve these issues immediately, but as your business expands, so do the demands and workload of your IT team.

Instead of focusing on innovative applications and revenue-generating projects, your team is bogged down with fixing things that break and performing routine maintenance tasks. This constant juggling risks the reliability of your server, network and applications, as well as the integrity of your data.

Hiring more staff might seem like the obvious solution, but it can be expensive. Instead, a more strategic solution is co-managed IT, where you outsource certain tasks to leverage IT automation and managed services. This approach frees up your internal team to focus on projects and initiatives that drive growth and productivity.

Read: Transitioning to an Outsourced IT Provider

Prioritize Cost-Cutting and Revenue-Enhancing Projects

Identify where your in-house IT staff’s skills can be more effectively utilized. Whether it’s processes that drive down costs or projects with the potential to raise revenue, evaluate and prioritize these IT projects based on their impact on the bottom line.

Then, assess the daily operations required to maintain your security and efficiency. What can be off-loaded from internal staff to a managed service provider (MSP)? Determine which tasks can be outsourced to managed IT services or automated through co-managed IT solutions.

Strategy and Insights

Not all internal IT roles are the same. Some team members may excel in hands-on technical tasks, while others might thrive in strategic planning and oversight. Recognize and leverage these strengths:

• Technical expertise: For staff with a knack for hands-on technical work, co-managed IT can off-load routine maintenance and troubleshooting tasks. This allows them to focus on more complex, innovative projects that enhance your technology infrastructure.
• Strategic planning: For those more inclined towards strategic roles, co-managed IT can provide the necessary support for day-to-day operations, freeing them to focus on long-term IT planning, cybersecurity strategies and aligning technology with business goals.

Read: Navigating the Benefits of Transitioning IT Providers

Partner with a Managed Service Provider Like Thriveon

Using co-managed IT services with an MSP not only alleviates the pressure on your internal IT staff but also enhances overall productivity and provides a better return on your technology investments. Co-managed IT services offer your team access to trusted advisors, 24/7 help desks, remote monitoring and management tools, mobile device management and disaster recovery and business continuity solutions – all without the overhead costs associated with hiring additional staff.

At Thriveon, we tailor our IT strategy and management services to meet your specific needs. We can seamlessly integrate with your internal team, whether they are more technically focused or strategically oriented, ensuring that all aspects of your IT operations are covered efficiently.

Schedule a meeting with us today for more information on co-managed IT.