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When you look at all of the functions that a managed IT services company oversees for clients, the role of the help desk in IT support is often the one that is the most noticeable to computer users....
New Ulm, MN 2/25/2016 – Michael Poppler, Systems Support Technician at Thriveon, has attained the CompTIA A+ Certification. This credential signifies Michael’s solid knowledge of Tier One Help Desk processes and his motivation to continue his...
As a IT Field Engineer for Thriveon, Casey Boe has become a familiar face to many customers. IT Field Engineers perform work that needs to be done onsite. It is the job that gets technology professionals like...
It might seem counter-intuitive to move from a huge, global corporation to a small, local business in order to gain technology career advancement, but that’s what John McCann saw when he came to...